The entire process was relatively painless. Caleb came to our door and asked if he could check our roof for hail damage. We allowed him to do so and sure enough we had many instances of hail damage. He then filed a claim with our insurance company. The next day he met the claims adjuster at our house. There was some waiting involved as we have about a 6 square flat tarred roof on the dormer in the rear of the house and insurance was hesitant to cover that portion. We wanted that replaced so we kicked in and the deal was done. Stay Dry brought in an excellent crew and they did an outstanding job in one day! The roof looks fantastic. Thanks, Stay Dry!